Forgot your password or want to change it

Your password is used to sign in with email on the website and in the ResetVPN app, and to confirm an email change or account deletion. If you've forgotten it, reset it with a link from an email.

How to reset your password#

1. Click "Forgot password?". It's on the sign-in form at account.resetvpn.com (opens in a new tab), under the password field.

2. Enter your account email and click "Send link". You'll see "Email sent".

3. Open the email and click "Reset password". The link is valid for 30 minutes and works once.

4. Set a new password. Fill in "New password" and "Repeat new password" and click "Save password". The sign-in form opens — sign in with the new password.

The new password needs at least 8 characters, including a lowercase Latin letter and a digit.

How to change a password you remember#

1. Open "Settings". On a phone — via "More" at the bottom or the menu under your avatar.

2. In the "Account" card, click "Change password".

3. Fill in the fields and click "Save". "Current password", "New password", "Repeat new password".

You get at most 5 password change attempts in 15 minutes. If you hit the limit, wait and try again.

If you sign in with Google or Telegram#

Your account still has a password — it's set during sign-up. If you don't remember it, reset it via "Forgot password?": the email goes to your account address.

The Mini App has no password — it signs you in through Telegram. To sign in to the website with email and password, set them up as described in The Telegram Mini App: what it is and how to open it.

If something goes wrong#