Changing the plan or renaming a subscription
Why renewal keeps the same plan, how to move to another plan with a new subscription, and how to give a subscription your own name.
On this page
A paid subscription keeps its plan: renewal only offers terms of its current plan. The exception is the free trial, which is replaced by the plan you choose.
Moving from the free trial#
On the trial card, tap "Choose a plan" and pay for the plan you want in the "Switch to a plan" window. See Free trial on the website and in the Mini App for details.
Moving to another plan#
Buy a new subscription. In "Overview", tap "New subscription", pick the plan and pay — as described in Buying a subscription on the website and in the Mini App.
Add it to your app. The new subscription has its own link: tap "Connect" on its card.
Let the old one go. Turn off "Auto-renewal" on the old subscription — it runs until the end of its term and then ends by itself.
Subscriptions of different plans can run at the same time. An ended subscription is kept for 7 days and then deleted. There's no delete button in the account; if you need a subscription removed sooner, message "Support".
You don't need a new plan to change the number of devices: on "VPN" that's done in the "Device limit" window — see Changing the device limit on the website and in the Mini App. You can have one "Premium" subscription per account: buy more traffic in it with "Buy more traffic".
Renaming a subscription#
Tap the pencil next to the subscription's name on its card.
Type a name — up to 12 characters: letters, digits and spaces. Punctuation and emoji are removed.
Save with the check mark or Enter. The cross or Esc cancels.
To get the default name back, save an empty field.
A name longer than 12 characters won't be saved — you'll see "Failed to save".
A subscription shared with you has no name of its own — it's called "Shared subscription".