What happens when a subscription ends

A time-based subscription ("VPN" or "Router") does not disappear the moment it ends: for 7 more days you can renew it without setting up your devices again.

Reminders#

We remind you in advance: 3 days, 24 hours and 10 hours before the end. If auto-renewal is on, a day before you get a message that the subscription will renew by itself or, if your balance is too low, how much to top up.

When the period is over#

• VPN stops working on all devices.

• The subscription and its link are kept for 7 more days. Renew within that time and the link stays the same, so there is nothing to reconfigure in your apps. The new period starts from the moment of payment.

• If auto-renewal is on, just top up your balance: the subscription renews by itself as long as the 7 days have not passed.

• If your account has no linked Telegram, you get one last warning 12 hours before deletion.

After 7 days#

The subscription is deleted and can no longer be renewed. You can buy a new one, but it comes with a new link that has to be added to your VPN app again. In the ResetVPN app a new subscription shows up by itself.

Free trial and Premium#

• The free trial is deleted right after it ends; it has no 7-day grace period. To keep its link, choose a plan before the trial is over (switching to "Router" gives you a separate VLESS key).

• Premium has no end date. When the traffic runs out, VPN is paused. Buy a package within 7 days and the subscription works again right away; otherwise it is deleted. More in Out of traffic.

Where to renew an ended subscription#